Shipping calculated per 30 kg weight as 8 Euros.
Due the current regulations we are not able to ship foods products to the UK. You can place orders for UK from our UK company site.
When signing for a delivery, if you do not have time to check the delivery, you must write “unexamined” next to your signature. If you do not do this and later you discover that the package is damaged, we are unable to claim the carrier.
A quote will be issued for all other destinations or export enquires by phone or e-mail.
When you place an order with us we will send you an e-mail confirmation. Using the link on that e-mail you can track the progress of your order.
If for any reason, a product is flagged as “In Stock”, but we are unable to ship it, our customer service team will contact you to inform you of the new delivery date.
All orders are dispatched within 2-4 working days. This is a signed-for service.
If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 7 days of the date you received the item.
Perishable items should not have the seals broken. Please contact us by e-mail at info@kiernans.ie and we will arrange for the goods to be collected.
There is an uplift fee of €15 for each return and a 5% restocking fee.
On receipt of the returned goods we will raise a refund to your credit card or method of payment.
Occasionally, we will ask you to retain or dispose of the goods if it makes more economic sense.
Please note we can only accept the return of opened items if they are faulty.
You can cancel an order or the remaining portion of an order by e-mailing us at info@kiernans.ie before 1pm on the day of dispatch.
Website Customer Support
Kiernan's Food Ingredients
KFI
Hey, how can I help you today?